When you book a service with us for kitchen appliance repair in Mumbai, you're letting a stranger into your kitchen and trusting them with your appliances, your time, and a bit of personal information along the way — your name, phone number, address, and sometimes details about the appliance itself so our technician knows what to bring. We don't take that trust lightly. This page explains, in plain language rather than dense legal jargon, exactly what information we collect when you visit our website or book a repair, why we collect it, how long we keep it, who we share it with (spoiler: almost no one), and what choices you have if you'd rather we didn't keep it at all. Whether you found us through a Google search for kitchen appliance repair in Mumbai, a referral from a neighbour, or one of our service vans, the same privacy standards apply to you. If anything here is unclear, our contact page is always open, and a real person will read your message.
Our Privacy Policy, Section by Section
What Information We Collect
We collect only what we need to complete your repair booking:
- Your name, phone number, and address (to schedule the visit)
- Appliance type, brand, and issue description (so the technician arrives prepared)
- Payment details, handled securely by our payment partner — we never store card numbers
- Basic website usage data (pages visited, browser type) via cookies and analytics tools
How We Use Your Information
Your details are used to:
- Confirm and schedule your repair appointment
- Send SMS/WhatsApp updates about technician arrival
- Improve our services based on feedback
- Send occasional offers, only if you've opted in
We do not sell your data. Full stop.
Cookies
Our website uses cookies to remember your preferences and understand which pages are most useful to visitors searching for kitchen appliance repair in Mumbai. You can disable cookies in your browser settings at any time; the site will still work, though some features (like saved forms) may not.
Data Sharing
We share data only with:
- Our technicians, so they know where to go and what to fix
- Payment gateway providers, for secure transactions
- Government or legal authorities, only if legally required
We never share your data with marketing companies for resale.
Data Security
We use standard security practices — encrypted forms, secure hosting, and restricted internal access — to protect your information. No online system is 100% risk-free, but we take reasonable, industry-standard steps to keep your data safe.
Your Rights
Under the Digital Personal Data Protection Act, 2023, you can:
- Ask what data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent for marketing communication
To exercise any of these, email us or use our contact form.
Third-Party Links
Our site may link to other pages, including our own services page and about us page, as well as occasional external resources. We aren't responsible for the privacy practices of external sites.
Policy Updates
We may update this policy occasionally to reflect changes in law or our services. The "last updated" date at the bottom of this page will always reflect the latest version.
Frequently Asked Questions
Do I need to share my home address for a kitchen appliance repair in Mumbai booking?
Yes, we need your address so our technician can reach you. We only use it for scheduling and never share it beyond what's needed to complete your service.
Will you call or message me after my repair is done?
Only if you've opted in for updates or offers. You can unsubscribe anytime by replying "STOP" to any message or contacting us directly.
Is my payment information safe?
Yes. Payments are processed through secure, PCI-compliant gateways. We never see or store your full card details.
Can I ask you to delete my data?
Absolutely. Send a request through our contact page and we'll remove your personal data unless we're legally required to retain it.
Do you share my details with other repair companies?
No. Your information stays within our team and is never sold or shared with third-party repair services or marketing companies.
How can I learn more about your kitchen appliance repair services in Mumbai?
Visit our services page for a full list of appliances we repair, or check our home page for service areas across Mumbai.
We built this policy to be as straightforward as our repair service — no hidden terms, no surprise fees, no surprise data sharing. If you ever have questions, reach out anytime.
Contact UsLast updated: 14 July 2026